Last Updated: 21 May 2026
This Privacy Policy explains how Marketiga (“Marketiga”, “we”, “us”, or “our”) collects, uses, and protects personal information.
1. Who We Are
Marketiga
PO Box 672
Ashgrove QLD 4060
Australia
Email: [email protected]
2. Information We Collect
We may collect:
Account Information
- Name
- Company details
Candidate Data (uploaded by customers)
- Email addresses
- Files and documents
- Video recordings submitted by candidates
Technical Data
- IP address
- Browser and device data
- Usage data
3. How We Use Information
We use data to:
- Provide and operate the Services
- Manage accounts and communications
- Enable recruitment processes
- Improve our platform
4. Customer Responsibility for Data
Customers are responsible for:
- Ensuring they have lawful rights to upload personal information
- Obtaining consent from candidates and other individuals
- Complying with Australian privacy laws
5. Communications
We do not send marketing messages through the platform.
Customers must not use the system for marketing or promotional communications.
6. Data Storage, Location, and Processing
Our Data Processing Addendum sets out how we process personal information on your behalf.
7. Data Retention
- Candidate video recordings are deleted 30 days after creation
- Backup deletion may take several additional days
Other data is retained only as long as necessary.
8. Data Security
We take reasonable steps to protect data, including:
- secure servers
- access controls
However, no system is completely secure.
9. Data Export and Use
When customers export data from the platform:
- they are responsible for complying with all privacy and data laws
- we are not responsible for how exported data is used
10. Access and Correction
You may request access to or correction of your personal information by contacting us.
11. Complaints
If you have a complaint:
- contact us first at [email protected]
12. Changes
We may update this Privacy Policy at any time.
Updates will be published on our website.